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Privacy Policy

Last updated: 13 October 2026

This policy explains how the Saudi Arabian Equestrian and Polo Federation (SEPF, "we") handles personal data in the Saudi Equestrian Hub website and mobile app (the "Services").

Data we collect

  • Account and identity details: name in Arabic and English, membership ID, FEI ID, national ID or passport number, date of birth, gender, nationality, email address and mobile number.
  • Documents you upload with an e-service request, such as ID or passport copies, a personal photo, national address certificate, ownership or transfer forms, IBAN certificate and other supporting documents.
  • Horse, membership, competition entry and results records linked to your account.
  • Bank details you provide for prize money, such as bank name, account holder and IBAN.
  • Payment records: the service, amount, invoice and payment status. Card details are entered on the payment provider's page and are never stored by us.

How we use it

  • To sign you in, process memberships, horse registrations, event entries and other federation services, issue invoices and receipts, publish competition results and rankings, and contact you about your requests.
  • We do not sell personal data and do not use it for advertising. The app contains no third-party advertising or tracking.

Who we share it with

  • Moyasar, our payment provider, to process payments.
  • Our hosting and storage providers, who process data on our behalf.
  • The International Equestrian Federation (FEI) and event organisers where needed to register you for competitions.
  • Public information: competition results, rankings and the official directories of academies, trainers and officials are published on the Services.
  • Authorities when the law requires it.

Security and retention

  • Data is sent over encrypted connections. Your sign-in token is kept in the device's secure storage.
  • We keep account data while your membership is active and for as long as federation rules and Saudi law require afterwards. Financial records and published competition results are kept as required by law.

Your rights

  • You can ask to access, correct or delete your personal data by emailing postmaster@portal-saef.com. You can also request account deletion from the app (More, then Delete Account) or from the account deletion page on this website.
  • We handle requests in line with the Saudi Personal Data Protection Law (PDPL).

Children

  • Memberships for riders under 18 are applied for and managed by a parent or guardian.

Changes and contact

  • We may update this policy and will change the date above when we do.
  • Questions: postmaster@portal-saef.com, Saudi Arabian Equestrian and Polo Federation, Riyadh, Saudi Arabia.